How LockSafe Works
From request to report, every step is tracked, documented, and transparent. No other platform gives you this level of control.
🟢 Green steps = YOUR decision points
Submit Your Request
Enter your location and describe your lock problem. No payment required, no commitment.
Enter your postcode, describe the issue, and optionally add photos. Multiple verified locksmiths will see your request and can respond.
YOU Choose Your Locksmith
Compare locksmiths by their assessment fee, ETA, rating, and reviews. Pick who YOU want.
Each locksmith sets their own assessment fee (typically £25-49). This is their call-out + diagnostic fee only — shown upfront before you commit. YOU choose who to book.
Arrival Confirmed
When the locksmith arrives, they check in with GPS and timestamp verification.
The locksmith presses ARRIVED on the platform. GPS coordinates, timestamp, and device ID are recorded. Full accountability from the first moment.
Real Diagnostic
The locksmith inspects and documents the lock type, defect, and required parts.
They record: lock type, defect found, parts needed, difficulty level. They take photos of the lock before work, interior, and serial numbers.
Instant Quote Delivered
Receive a detailed, itemised quote on your phone with a complete breakdown of costs.
Example: Broken cylinder | Parts: £85 | Labour: £75 | Total: £160 | Est. Time: 35 min. All itemised, nothing hidden.
YOU Decide: Accept or Decline
Review the work quote. Accept to proceed, or decline and only pay the assessment fee.
It's YOUR choice. Decline? You've only paid the assessment fee and the job is closed — no pressure. Accept? Work begins immediately.
Work Execution
The locksmith performs the work with START/FINISH timestamps and takes final photos.
Locksmith presses START WORK, completes the job, presses FINISH WORK, and takes after photos. All timestamps are recorded on the platform.
YOU Confirm & Sign
Sign digitally to confirm work completion, the agreed price, and your satisfaction.
Your final approval. Review everything carefully, then sign digitally. This confirms the work was done, confirms the price, and confirms your satisfaction.
Legal PDF Report Generated
Instant PDF with complete timeline, GPS data, photos, digital signature, and price breakdown.
Your protection forever: complete timeline, GPS logs, all photos, your digital signature, full price breakdown, and locksmith details. Instant download.
Your Complete Anti-Fraud Shield
Every job creates a legally-binding PDF report with GPS coordinates, timestamped photos, digital signatures, and a full price breakdown. No other locksmith platform offers this level of protection.